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- 1 GB knowledge storage included
- 10,000 searches / month included
- 1 connector included
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Base fees include the displayed allowances. Business and Enterprise include all 21 catalog connectors; usage above storage, search, ingest and embedding allowances is metered separately. Network transfer and optional add-ons may also apply. Enterprise infrastructure is quoted separately. Preview availability is confirmed with our team.
Included allowances and capability availability by plan. Beta and preview capabilities are labeled below.
Cloud scenarios are planning estimates. Deployment availability and infrastructure pricing are confirmed with your quote.
Select a paid plan to estimate usage above its allowances without automatically changing plans. Trial usage is capped; very large workloads require a quote.
| Meter | Unit | Rate | What drives it |
|---|---|---|---|
| RetrievalPrimary | per M queries + per TB physically read | $50/M + $0.05/TB | You're billed a flat per-query rate plus the bytes your queries actually fetch from object storage — not the size of your knowledge base, and not the data your query logically examined. Compressed indexes and caching mean a query typically reads a fraction of a percent of your corpus; cached queries read almost nothing. Example: 100,000 queries/mo on a 30 GB corpus ≈ $5.00 flat + pennies of physical scan. Metadata filters and multiple named indexes reduce reads further. Team includes 30,000 queries + 150 GB physical scan/mo; Pro includes 100,000 queries + 1500 GB physical scan/mo; Business includes 300,000 queries + 5000 GB physical scan/mo. |
| Storage | per GB-month of your data | $0.020 | Persistent searchable incident knowledge, billed on your data as written — the raw GB you ingest, at a predictable raw-GB rate. Indexes, compression, metadata, and replicas are included; you never pay for the engine's footprint. Cross-region DR replication is billed only when selected or included by tier. Billed on raw source bytes so a 200KB Confluence page is billed fairly against a 20KB Jira ticket — and the bill never moves when the engine changes its storage layout. This is managed searchable knowledge, not raw object storage. |
| Ingest / IndexingAOU | per GB indexed | $0.75 BYO vectors or document payload |
Write, validate, index, and compact customer-supplied content or vectors. v1/v2 vector batch APIs accept embedded vectors; v3 documents can also carry vectors through ProximaDB.Included ingest scales by tier from 1.5 GB on Team to 50 GB on Business. Ongoing retention is covered by the storage meter. |
| Managed EmbeddingAOU | per GB embedded | $5.00 $8.25 sync · BGE -25% · large $26.25 / $52.50 |
Optional embedding performed by AnvaiOps when you send documents without vectors. Async uses batched OpenAI text-embedding-3-small by default; hosted BGE models are available at 25% below the comparable OpenAI lane. Sync is available on Pro and above for immediate searchability. Small managed embedding allowances are included by tier. Native document ingest is $5.75/GB async when native ingest and OpenAI embedding consumption are used together, or $4.50/GB with hosted BGE. OpenAI text-embedding-3-large is available as a premium managed embedding option. Teams that bring precomputed vectors pay no embedding consumption. |
| Extra Connector | per connector / mo | $39 | For paid plans with a connector allowance, additional catalog connectors are charged monthly. Ingest, storage and search are separate usage meters. All 21 catalog connectors are included in Business and Enterprise — no additional per-connector fee within the current catalog. Data usage remains metered. Inclusion does not change a connector’s release status; see Integrations. |
| Network Egress | per billable GB | cloud nominal rate | Outbound transfer for result exports, cross-cloud access, on-prem access, and selected DR replication. Provider free allowances and same-cloud paths are reflected in the calculator. Network transfer is tenant-specific even when compute is pooled. |
Introductory rates use pooled compute to keep entry pricing low. Tenant data remains isolated and is billed through measured meters: retrieval (queries plus object-store bytes actually read), ingest/indexing (GB indexed), managed embedding (GB embedded), and storage (raw GB-month). Logical scan volume remains a fair-use guardrail and is not billed. Network egress is shown separately at the applicable cloud rate. Dedicated Enterprise pricing starts at $1,500/mo and is quoted with its required infrastructure, region, and SLA.